Shipping policy

Effective date: 2026-09-01
Store: PatioFinds

PatioFinds ships free to addresses in the United States. There is no minimum order value and no separate shipping line at checkout: the delivered price you see on a product page is the price you pay.

Where We Ship

We ship within the United States only. We do not currently ship internationally, and we cannot ship to freight forwarders. A small number of bulky or hazardous items cannot be delivered to Alaska, Hawaii, or U.S. territories because of carrier restrictions; where that applies, the restriction is enforced at checkout rather than discovered after you order.

Processing and Delivery

Most orders leave the warehouse within 1–4 business days; our current catalogue-wide average is under three business days. Standard delivery is typically 3–8 business days after shipment. Orders containing several items may arrive in more than one delivery.

Large and Heavy Items

Gazebos, sheds, fire pit tables, greenhouses, and patio furniture sets travel by freight or specialist carrier. These take longer than standard parcels — commonly 7–15 business days — and the carrier will usually contact you to arrange delivery. Curbside delivery is standard for freight items; in-home placement and assembly are not included.

Tracking

Tracking is emailed when your order ships. If tracking has not updated for ten business days, or your order has not shipped five business days after the stated processing time, email support@patiofinds.com and we will open a carrier claim on your behalf.

Store Operator

SKYSEED TECH LLC
1451 Rockville Pike, Suite 250, #289
Rockville, MD 20852
United States

This is our corporate contact address, not a merchandise return warehouse. Do not send returns to this address — email support@patiofinds.com for authorization and return instructions.